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At Zaw Solutions
we ensure that deliveries fulfil time, cost and
quality parameters. Our quality assurance supervisors
follow established quality processes to ensure the
highest standards of delivery at all times. |
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All our staff are
highly trained and capable of executing differing
levels of F&A work, from simple double entry
to more complex tax transactions. |
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Our
quality processes
include: |
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Three
tiered quality assurance process at supervisor and
manager level; |
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Clearly
defined quality policies and review processes for
tracking and documenting defects; |
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Staffing
contingency plans to ensure seamless project work
flow; |
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Training
on all quality procedures to all project staff. |
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We give you a total
cost for now and for the future, including all intangibles:
people; composite skills such as VAT advice, technology
and space / infrastructure. You'll also get a table
of responsibilities and outputs that forms the basis
of your Service Level Agreement (SLA). After discussion
of any risks or barriers, we agree a timetable with
you that contain your key deadlines. |
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We work with you
to design a tailored solution and an appropriate
pricing model, including variation and scalability.
Your SLA gives you concrete measurables and 'what
if' agreements. All of this comes in a concise summary
that shows how you can expect profits, management
decisions and business understanding to improve.
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Handover is carefully
controlled once you've signed up. Then you'll work
with a dedicated Chartered Accountant responsible
for managing your account - ensuring correct receipt
of data, processing and quality. They are available
to contact whenever you need to clarify and discuss
any issues. Regular review meetings will keep you
in the picture and we work continuously with you
to make improvements as we go. |
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